Results & Using Your Device
How long until I see results?
Most people notice brighter, calmer skin within 1–2 weeks of daily use. Firming and fine-line benefits build over 4–8 weeks.
How often should I use it?
About 10 minutes a day is ideal. More isn't better — consistency is what delivers results.
Are the devices safe?
Yes — our devices are non-invasive, heat-free and gentle on all skin types. If you're pregnant or have a light-sensitive condition, check with your GP before use. Always follow the included instructions.
Shipping & Delivery
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 2–5 business days anywhere in South Africa via trusted local courier.
How much is shipping?
Free shipping across South Africa on all orders.
Can I track my order?
Yes — you'll receive a tracking link by email as soon as your order ships.
Payments
How can I pay?
We accept all major debit and credit cards, plus Instant EFT, Ozow and SnapScan via our secure Payfast checkout.
Is checkout secure?
Yes. All payments are processed through a secure, encrypted gateway. We never see or store your card details.
Returns & Guarantee
What if it doesn't work for me?
You're covered by our 30-day money-back guarantee. See our Refund & Returns Policy for details.
Still have a question?
Email us at support@shopvyrio.com — we reply within 24 hours, Monday to Friday.